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Using the Library> Computer Access> Access Requirements> Character Display

Browser Settings - Character Display

Why am I seeing strange characters, boxes or numbers on my screen ?

  • If you are seeing strange characters in the LRD catalogue records, it may be due to your browser settings.
  • Some of the records in the UNSW LRD are in non-Western European languages.
  • Web browsers have more stringent requirements for displaying these languages.
Which languages may have display problems?

Languages written in "Latin" script, but whose characters are not in the English alphabet (A-Z; a-z), may require special settings and fonts in order for browsers to display them properly.
For example, some browsers have trouble displaying transliterated Russian or Hebrew.
Browsers may also have trouble displaying characters from languages that use non-Latin scripts such as Chinese, Japanese and Korean.

Which browsers can I use?

The following browsers are the recommended browsers for viewing non-Western European languages in the UNSW catalogue.

  • Microsoft Internet Explorer 5.x and 6.x
  • Netscape 7.x
While other browsers, such as Mozilla and Opera, will work with the UNSW catalogue, there maybe some unexpected behaviour.

The newer versions of Internet Explorer and Netscape have the added advantage of being able to display Unicode characters (UTF-8 character set) from the catalogue.

If you can't see the characters for your language correctly try a different character encoding in your web browser (for example "Western", "Unicode", "ISO-8859-1", "UTF-8", etc.). If you have Internet Explorer 7, select "View" and "Encoding". If you have Mozilla Firefox 2, select "View", and "Character Encoding". If you have Opera 9, select "View", and "Encoding".

How can I make the accepted browsers work properly?

 
Windows OS
Mac OS 9
Mac OS X
     
The default installation of Mac OS X includes support for many of the non-Western European languages. However, additional fonts may be necessary to allow browsers to properly display diacritics and other special symbols used in transliterations.
Internet Explorer

2. From the menu bar in Internet Explorer choose:
View > Encoding

3. From the Encoding list, ensure Auto-Select is selected.
Netscape

2. From the menu bar in Netscape choose:
View > Character Coding > Auto-Detect > Universal

2. From the menu bar in Netscape choose:
View > Character Coding > Auto-Detect > Universal

2. From the menu bar of Netscape choose:
View > Character Coding > Auto-Detect > Universal


Installing the Arial Unicode MS Font for Windows OS

All browsers running under Windows 95/98/NT/ME/2000/XP work best with the installation of the "Arial Unicode MS" font.
This font supports all 51,180 characters defined in Unicode 2.0.

Note: This font is available on the CD that comes with one of the following Microsoft products:

  • Publisher 2000
  • Office 2000 Professional
  • Office XP
If you do not own, or have access to one of the Microsoft products that provide the "Arial Unicode MS" font, there are some alternatives available from the Unicode website.

Installing Language Kits for Mac OS 9

All browsers running under the Macintosh OS 9.x require the installation of Language Kits to provide the fonts necessary to properly display non-Western European languages.

  1. Insert the Mac OS 9 installation CD...
  2. Double click on the "Mac OS Install" icon of the installation CD...
  3. Continue through the prompts until the "Install Software" dialog box appears...
  4. Click the "Customize" button to display the "Custom installation and removal" dialog...
  5. Select the "Language Kits" component (and unselect any other previously selected components)...
  6. Change the installation mode from "None Selected" to "Customized Installation"...
  7. Select all of the languages, and click "OK" to return to the "Custom Installation and Removal" dialog...
  8. Click the "Start" button.
The Language Kit installation may require a restart of the computer to take effect.

Updating Language Support for Mac OS X

All browsers running under Mac OS X will benefit from installing all available updates to language support. The operating system can automatically detect and install appropriate language support options from the Apple site; no installation CD is required.

  1. Click the Apple symbol in the Menu bar > System Preferences...
  2. In the Software Update dialog box, select "Manual" and click the "Update Now" button...
  3. Select all of the language support updates and click the "Install" button.